May 12, 2025
Planning a vacation this year? Ensure your confirmation email is legitimate BEFORE clicking on anything!
With summer approaching, cybercriminals are taking advantage of the travel season by sending counterfeit booking confirmations that closely resemble emails from airlines, hotels, and travel agencies. These scams aim to steal personal and financial information, hijack your online accounts, and potentially infect your device with malware.
Even those who are tech-savvy are falling victim to these schemes.
Here's How The Scam Works
A Fake Booking Confirmation Arrives In Your Inbox
The email may appear to originate from reputable travel companies like Expedia, Delta, or Marriott. Scammers often incorporate official logos, correct formatting, and even "customer support" phone numbers. Subject lines are crafted to create a sense of urgency, such as:
- "Your Trip To Miami Has Been Confirmed! Click Here For Details"
- "Your Flight Itinerary Has Changed - Click Here For Updates"
- "Action Required: Confirm Your Hotel Stay"
- "Final Step: Complete Your Rental Car Reservation"
You Click The Link And Are Redirected To A Fake Website
The email prompts you to "log in" to confirm details, update payment information, or download your itinerary. Clicking the link leads you to a convincing but fraudulent website that captures your credentials when you enter them.
Hackers Steal Your Information And/Or Money
If you input your login details on the impersonated website, hackers gain access to your airline, hotel, or financial accounts. If you provide payment information, they can steal your credit card details or carry out fraudulent transactions. If the link contains malware, your device—and everything on it—could be compromised.
Why This Scam Is So Effective
- It Looks Legit: These phishing emails closely imitate genuine confirmation emails, including logos, formatting, and familiar-looking links.
- It Plays On Urgency: Messages about "reservation issues" or "flight changes" can trigger panic, prompting quick actions without careful consideration.
- People Are Distracted: Whether caught up in work or excited about an upcoming trip, individuals are less likely to verify the authenticity of an email.
It's Not Just Personal - It's a Business Risk Too.
If you or your team travels for work, this scam poses an even greater threat. Many businesses rely on one person to manage all reservations—flights, hotels, rental cars, and conference bookings. With numerous confirmation emails received, a fraudulent one can easily go unnoticed. A single click from your office manager, travel coordinator, or executive assistant could:
- Expose your company credit card to fraud.
- Compromise login credentials for corporate travel accounts.
- Introduce malware into your company network if the scam includes malicious attachments.
How To Protect Yourself And Your Business
- Verify Before You Click - Always navigate directly to the airline, hotel, or booking website instead of clicking links in emails.
- Check The Sender's Email Address - Scammers often use addresses that are similar but not exact (e.g., "@deltacom.com" instead of "@delta.com").
- Warn Your Team - Educate employees to recognize phishing scams, particularly those managing company travel bookings.
- Enable Multifactor Authentication (MFA) - Even if credentials are compromised, MFA provides an additional layer of security.
- Lock Down Business Email Accounts - Implement email security measures to block malicious links and attachments.
Don't Let A Fake Travel Email Cost You Business
Cybercriminals know when and how to strike, and travel season is a prime opportunity. If you or anyone on your team is involved in work-related travel, handles reservations, or manages expense reports, you are a target.
Ensure your business is protected.
Start with a FREE 15-Minute Discovery Call. We'll check for vulnerabilities,
strengthen your defenses and help safeguard your team against phishing scams
like this.
Click here or give us a call at (541) 726-7775 to schedule your FREE
15-Minute Discovery Call today!